Audience :

  • Anyone needing to develop training for End Users
  • Functional Implementor
  • Functional Leads
  • Trainers
  • Project Manager

Topics :

  • Understanding the Basics of UPK
  • Setting Developer Preferences
  • Constructing an Outline
  • Recording and Preview Topics
  • Using the Topic Editor
  • Working with Frames
  • Understanding Action Properties
  • Learning to Modify Bubbles
  • Check in and Check out Features
  • Managing the Library
  • Refining the Outline
  • Publishing your Player Content
  • How to Incorporate Related Documents
  • Properties of the Document
  • Creating and Linking Attachments
  • Design and Create a Glossary
  • Understanding Questions and Assessments
  • Understanding Know it?
  • Using String Input Options
  • Alternative Paths and Actions for your Frames
  • Define Your Roles in UPK
  • Customize Your Output
  • Incorporating Sound in UPK
  • Administering UPK
  • Understanding Record It! and Test It!
  • Introduction to Knowledge Center
  • Creating Knowledge Paths
  • Working with Users and Users Groups
  • Manage Knowledge Paths
  • Knowledge Center Features
  • Install Titles
  • Create and Use Custom Reports
  • Standard User Reports

Objectives :

  • Record and edit content
  • Create and manage folders in Personal Navigaton
  • Create outlines, modules, sections and topics
  • Link modules, sections and topics
  • Preview topics in See It,Try It, Know It, and Do It Modes and in document format
  • Create and use attachments, glossary terms and keywords
  • Create and use Alternatives, Decisions, and Explanation frames
  • Create and assign roles
  • Create jump-in points
  • Publish content, including printable documentation
  • Back up content
  • Import and export content
  • Localize content for foreign language deployment
  • Set defaults for the OnDemand Developer and the workstation
  • Define content development standards and define best practices
  • Customize printed outputs and playback and logo features in the Player
  • Create Knowledge Paths
  • Create Users and User Groups
  • Enroll Users and User Groups in to Knowledge Paths
  • Use Expert Advice, Feedback, and Notebook
  • Import a Title
  • Open Reports and run filters for report
  • Design new report, modify reports and delete reports
  • Run and review standard reports